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Welcome to Cheryl's Dolls & Collectibles! It is an honor to have you visit our site.
We are excited to bring you a wide array of dolls and collectibles and look forward to serving you.
Below you will find some basic site information:
You may trust us when we say that your confidential information is completely safe using our secure online server. Whenever you are ordering from secure server you will see a small padlock appear on the bottom of your screen, this lets you know that your information is safe and secure. This feature will only appear once you reach the screen asking for your credit card information. We shred any info when we are done with it. Of course if you still don't feel comfortable, you can just give us a call and place your order right over the phone. 813-626-6817
All our merchandise is Mint in box unless otherwise noted. When you put in your credit card number, please also include your credit card code from the back of your card. It is the last three digits on the signature line or above it. You can put it on the same line as your name.
We ship all items if they are in stock, (if an item says Pre-Order, than it is not in stock) immediately upon payment. If an item is pre-ordered, as soon as it arrives it is shipped. International shipping will be the price it cost to your country. All our credit cards are run through Paypal Merchant Center There are no charges applied to your card until we ship the item you requested. If it is a layaway we will charge you a deposit for your layaway, after which you will be charged and notified by E-Mail.
Most Integrity dolls upon arrival must be paid for before they are shipped.
We do offer a layaway plan which is 10% down and equal monthly payments in 6 months on items over $100.00. There are no returns on layaway items unless the item is cancelled by the vendor. Larger purchases can be worked out.
Store Credits are valid for 90 days after the date given. After this period, they will be forfeited and no refund will be given.There are No Returns or Exchanges on NRFB, MIB, Sale Items, Books or Magazines.
Please note that all international order placed, the buyer is responsible for all duty and taxes to their country.
All Florida resident pay sales tax.
A deposit is required for every doll being placed on pre-order. The deposit amount will vary from doll to doll, and is usually 10% of the price of that the items you are buying, Pre-order items are shipped out as soon as they arrive into stock. We do try to ship items together when possible, but this generally does not happen as most of them come in at different times. We cannot hold items to be shipped together only because we do not have the facilities to do so.
When the item comes into stock it automatically gets charged the balance plus shipping and then it is sent out. We notify you when we ship your item by email. We ship UPS and USPS and will send you your tracking number.
It is the responsibility of the customer to notify us of any change in their address, phone number, or credit card information. In the event that we are unable to contact you, it may result in the cancellation of the entire order.
There are No Cancellations, No Returns, and No Transfers. Any Pre-order Cancellation will result in Forfeiture of all deposits and cancellation of entire order.
Please note that all international orders placed, the buyer is responsible for all duty and taxes to their country.
WE ARE EASY TO DO BUSINESS WITH! We appreciate your business and will work with you in any way that we can. If you have any questions or concerns please email us at firstname.lastname@example.org or call us at 813 626-6817. If we do not answer the phone please leave a message so that we can return the call. Thank you for stopping by and enjoy your visit.